10-Year-Warranty

External

 

  • It is recommended to wash the external face of your sectional door once every 90 days or monthly, if living in a sea zone area (within Zone D as described in the NZ Building Code).
  • Do not use cleaning agents other than detergent and water as this may cause the colour to fade or the finish to wear faster on your door panels.
  • Wash door in fully closed position.

Internal

 

  • ONLY CLEAN WORKING COMPONENTS OF YOUR SECTIONAL DOOR IN THE FULLY CLOSED POSITION AND WITH THE POWER SWITCHED OFF TO THE OPENER.
  • Tracks and wheels – Do not use oil or grease in the tracks. Use an alcohol or ethanol based cleaner, wiping the inside the tracks and around the wheels to remove dirt build up.
  • Moving steel components – Recommended lithium-based spray like HHS Lube if not silicone base.
  • Use a small amount of Lithium-based spray on steel hinges, roller carriers and bearings.
  • Lubrication is not necessary for carriers or hinges with a plastic insert.
  • Operator drive chain – chain lubrication.
  • Belt Drive does not require lubrication.
  • Springs – If required Lithium-based spray recommended Wurth HHS lubrication.

Opener

 

  • If you have an electric automatic opener which does not get used often, it is recommended that you cycle your door at least once a week to ensure continued operation.
  • The opener should only be serviced by an experienced technician.
  • If your opener is noisy or the open/close limits have shifted contact your local AceDoors branch/dealer.

Service

 

  • If you think your door is not working, please don’t try to fix it yourself, call AceDoors on 0800 Doors1 or 0800 366 771.
  • It is recommended that your door is serviced every 12 months from the date of installation by an approved AceDoors Installer.
  • Simply call 0800 Doors1 or 0800 366 771 to book a service.